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E COMMERCE MODULE 01 NOTES

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MODULE 1 INTRODUCTION  📌BUSINESS OPERATIONS Business operations refer to the day-to-day activities and processes that a company undertakes to produce goods or services, generate revenue, and ensure smooth functioning Key Features of Business Operations: Production: This involves the creation of goods or services, from sourcing raw materials to the final product or service delivery.   Marketing: This encompasses activities like market analysis, product development, advertising, sales, and customer relationship management to identify and satisfy customer needs.   Finance: This area manages the company's financial resources, including accounting, budgeting, and financial reporting.   Human Resources: This involves managing employees, including recruitment, training, performance management, and compensation.   Technology: Businesses rely on technology for various operations, including inventory management, customer re...
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MODULE 3 BANKER & CUSTOMER Notes

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🪧Operating the Bank Account🪧 Operation of customers account means depositing money in to the account and its frequent withdrawal. Each and every such transaction should be properly supported by proper documents. The paying-in-slip, cheque book and pass book are the most frequently used documents to operate the account of customers. 1. Pay-in-Slip book:  A paying-in-slip book is a book which contains printed slips called pay-in-slips. This book is supplied by the bank to the customer. This document is used to deposit cash, cheques, drafts, bills etc. to the credit of his account. It contain information such as date of deposit, name and account number of the customer. amount to be deposited, the denominations of currency notes etc.  2. Cheque Book:  A customer is also provided with a cheque book to operate his account. A cheque book contains 10 or 20 blank cheque leaves serially numbered. Cheques are used to withdraw money from current and savings bank account. Money in t...
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